AAA

NEWS

2021

[AAA DOME TOUR 15th ANNIVERSARY -thanx AAA lot-] Notice regarding the transfer schedule for "Saturday, November 7, 2020 [Saitama] MetLife Dome Performance" and the acceptance of desired refunds

Thank you for always AAA

Regarding [AAA DOME TOUR 15th ANNIVERSARY -thanx AAA lot- (AAA DOME TOUR 2020)]
Since the transfer schedule for the initial performance date "Saturday, November 7, 2020 [Saitama] MetLife Dome Performance" has been decided,
We will guide you below.
We sincerely apologize for the inconvenience caused to this announcement.

We hold daily discussions with the venue and comply with the government's "Basic Policy for Countermeasures against Coronavirus Infectious Diseases" (September 28, 2021) and the policy for countermeasures against Coronavirus Infectious Diseases as an infection spread prevention measure. After organizing and creating the matters to be done, we decided to carry out a transfer tour on the following schedule.

* If there is a request from the government or each local government to hold an unattended event due to the situation of the new coronavirus infection in the future or the limitation of the capacity of large-scale events such as live performances, it may be unavoidably canceled. Thank you for your understanding in advance.

* If the ticket is to be resold after the refund is completed, we will inform you of the details such as the recipients.
The refundable performances will be limited to the MetLife Dome performance on Saturday, November 7, 2020.

============
< AAA DOME TOUR 15th ANNIVERSARY -thanx AAA lot->
★ Transfer performance schedule ★
● Saturday, November 20, 2021 [Saitama] MetLife Dome Open 15: 00 / Start 17:30
<Initial performance date: Saturday, November 7, 2020 Open 15:30 / Start 17:30>

* Opening and starting times are subject to change. Please note.
============

Tickets will be refunded for customers who are unable to attend the above transfer performances.
The ticket refund method and refund acceptance period differ depending on the ticket agency, so please check the following.
We will not be able to respond outside the refund acceptance period, so please be sure to complete the procedure within the refund acceptance period.
In addition, regarding the "official resale service" that was announced at the time of application, we are considering whether or not to implement it in consideration of various circumstances.
There is a possibility that the resale service will not be provided, so if you wish to resell, please complete the refund procedure at this time.
If you have purchased a ticket and plan to attend the transfer performance, you do not need to apply for a refund.

In addition, from the viewpoint of infectious disease control, each person is required to bring one ticket to enter this performance.
A smartphone compatible with the smartphone app "AnyPASS" is required to receive the ticket, so it is necessary for the accompanying person to download AnyPASS and register for use (free of charge).
Please be sure to check that all the participants of this performance have a smartphone that is equipped with the following compatible OS and can use SMS authentication.
Those who do not meet the conditions will not be able to enter, so please apply for a refund at this time.
We will notify you by e-mail of the start time of electronic ticket issuance according to the performance date.

■ AnyPASS compatible OS
iPhone: iOS10 or later / Android: Android7.0 or later (* Excluding some models)
■ What is SMS authentication?
SMS authentication (login with mobile phone number) is a personal authentication mechanism that utilizes SMS (Short Message Service).


==========
[Ticket refund details]

■ Fastest precedence [serial inclusion] / AAA party precedence [primary / secondary] /
AAA mobile <12 months continuous members only> Advance / Customers who purchased with AAA
[Refund application period: October 19, 2021 (Tuesday) 13:00 to October 25 (Monday) 23:59]

From the "Refund Method Inquiry Page" below, enter the [Order Number] of the ticket for the performance to be refunded.
Please check the refund method and precautions, and be sure to complete the refund procedure yourself within the period.
<Refund method inquiry page> https://refundverify.y-tickets.jp/

[How to check the order number]
* Various emails are sent to the registered email address when purchasing the ticket.
・ Ticket winning email
・ Payment completion email
・ Refund information email for this performance
・ Application status confirmation page

* No refunds will be given after the period expires. Please allow enough time for the procedure.
* If you do not wish to receive a refund, no procedure is required.
* No ticket is required for refund procedure.
* Refunds will be made for each [Order Number]. We do not accept refunds for a limited number of sheets, such as 1 out of 2.

-----------------------
[Refund application period: October 19, 2021 (Tuesday) 13:00 to October 25 (Monday) 23:59]
STEP 1 Please apply for a refund from the application status confirmation page.

[Account registration period: October 19, 2021 (Tuesday) 13: 00-October 29 (Friday) 23:59]
STEP 2 Register an account to receive refunds.

[Remittance start date: November 19, 2021 (Friday) ~]
STEP 3 Refunds will be made to the registered account from the date of remittance.
-----------------------

* If you apply for a refund, your ticket will be invalid.
* Refund application cannot be canceled after application.
* If you have purchased multiple performances, please apply for a refund for each performance for which you wish to receive a refund.

<Inquiries: Ticket Secretariat Refund window
https://info2.y-tickets.jp/inquiry_refund/input
* Refunds will not be completed even if you contact us via the inquiry form with your bank account or request for a refund.
* It will take a few days to reply. Please contact us from the person who purchased the ticket with plenty of time within the refund period.


■ LAWSON TICKET (Lencore Card Pre-Request) in advance
[Refund acceptance period: October 19, 2021 (Tuesday) 13:00 to October 25 (Monday) 23:59]
[Refund access site] https://l-tike.com

* Please complete the procedure only for those who wish to receive a refund at this time.
* You do not need an "electronic ticket" for refund procedures.

Refunds will be accepted [reservation number (application unit)].
You can either refund the entire number of purchases or use the entire number for the transfer performance. Please note.
The refund procedure is "[LAWSON TICKET] https://l-tike.com After logging in, and after completing the refund procedure from "My Page (Note 1)" on the site,
We will refund you by using CASHPOST (Note 2).
Please note that refunds from sites other than the place of purchase and refunds outside the period are not possible.
* Note 1) You need to log in to "My Page" to check the LAWSON TICKET pre-request and purchased tickets.
* Note 2) CASHPOST is a service provided by Econtext, a fund transfer company under the jurisdiction of the Financial Services Agency (registration number: Kanto Finance Bureau Director No. 00030).

[Notes]
* Once the refund procedure is completed, the ticket will be invalid.
* The refund procedure cannot be canceled after the refund procedure is completed.
* Refunds will be made for each [Reservation number (application unit)]. Please note that we cannot accept refunds for a limited number of tickets, such as 1 out of 2.
* Refund procedures will not be possible after the refund period.
In addition, LAWSON TICKET after the refund application in the HP site "My Page", You must register CASHPOST site within three days. Please note that if you do not complete the procedure within 3 days, you will not be able to get a refund.
* If you have purchased multiple performances, please complete the procedure for each performance for which you wish to receive a refund.


● Procedure
[step1]
LAWSON TICKET WEB site (https://l-tike.com) Log in to "My Page"
[step2]
Click [Go to Refund Procedure] in "Refund Information" at the bottom of My Page
[step3]
After confirming the information such as the ticket price of "Refund status",
Enter your e-mail address in "Refund procedure guidance e-mail address" and click [Next]
[step4]
After confirming the information in "Confirm application details" and agreeing to the guidance details, click [Refund application].
Here, LAWSON TICKET site is completed
[step5]
To the email address registered in [step3]
You will receive an e-mail from LAWSON TICKET that describes the "receipt details" and "receipt procedure".
After checking the contents, access the URL described
From here, the procedure at CASH POST will start.
[step6]
Enter the "reception number" in the email you received in [step5] and enter it.
Enter the number of "Image authentication" and click [Next]
[step7]
After confirming the "receipt details", select [Payment to designated bank transfer account] or [Receipt at LAWSON store] in "Selection of receipt method".
* If the amount received is 30,000 yen or more, [Receive at LAWSON store] cannot be selected.

When [Deposit to designated bank transfer account] is selected
[step8]
Enter the [Reservation number] and [Telephone number] at the time of application as the "authentication key", and then
Confirm and agree to the handling of personal information, and click [Select financial institution]
[step9]
After that, follow the instructions on the screen to complete the procedure.

When [LAWSON store pick-up] is selected
[step8]
Hold the displayed QR code for the procedure over Loppi at the LAWSON store to read it.
[step9]
After confirming the amount received, enter the "reservation number" and the "phone number at the time of reservation" in Loppi according to the instructions on the screen.
[step10]
Loppi to the cashier within 30 times. * Please check the operations and registration details during this procedure before proceeding. In addition, please note that we will not be able to respond to any inadequacies of the customer during the procedure.

* Please check the operations and registration details during this procedure before proceeding. In addition, please note that we will not be able to respond to any inadequacies of the customer during the procedure.
* Please complete the refund procedure within 3 days after completing the registration on the My Page site in the reception site of [step6]. Please note that if you do not complete the procedure within 3 days, you will not be able to get a refund.
* Before receiving an email, please set so that you can receive the following two domains. Even if you do not receive the email, please be sure to check the settings yourself within the period.
≪Receivable domain≫ l-tike.com / ent.lawson.co.jp

<Inquiries: LAWSON TICKET Information
https://l-tike.com/contact/ >
* We accept inquiries by e-mail, but inquiries are very crowded and it may take several days to reply. Thank you kindly look forward for your understanding.